Company Overview: Infinity Property and Casualty Insurance Corporation was formed in December, 2002 when the American Financial Group transferred all the common stock for several companies (Infinity Insurance, Atlanta Casualty, Leader Insurance, Windsor Auto, and Great American Personal Lines) to IPCC. In February, 2003, the company completed its IPO (initial public offering) and began selling stock on NASDAQ under the symbol IPCC.
Despite its relative youth as a major corporation, Infinity has been providing auto insurance products since 1950, and currently employs 2100 people, as well as being among the top 50 auto insurance companies in the United States.
Infinity says that it offers auto insurance products to customers with perfect credit and pristine driving records, as well as to those whose profiles are a little tarnished.
Auto Insurance Products: Infinity offers insurance for private passenger vehicles as well as specialty car insurance and commercial auto insurance.
Customer Service: Quotes are available online and customer service is accessible via a toll-free phone number or direct email
Consumer Satisfaction: The parent corporation of Infinity is not rated by the Better Business Bureau, but individual branches have ratings of B+ (above average) to F (poor responses to complaints, poor business practices), with a "low C" being common. Viewpoints.com reviewers have given the company four out of five stars, but with only five reviewers this is questionable.
Connectivity: The Infinity website (www.infinityauto.com) is a lot thinner than most other insurance websites. It does offer easy access to customer service contact information, a FAQ file and a quote engine as well as an interface for existing customers to manage their policies.
Is there an app for that? Infinity Auto does not offer a smartphone interface.
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